Product Support Specialist (Perth, WA, AU, 6000)

Provide customer project and reliability support for hydraulic rock drills and related products, driving service outcomes through ProReman/RDSA “LCO”. Conduct rig lubrication audits, perform installations and commissioning, execute project reporting and data recording, troubleshoot issues, and document processes. Deliver product training internally and externally, mentor service centre teams, and coordinate with the Customer Support Manager and team to grow accounts, retain customers, and improve satisfaction.