Director of Ingredient Quality & Continuous Improvement

HelloFresh
Illinois, Newark
Workplace: OnsiteFull timeFunction: Industrial, Process & Manufacturing EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Stakeholder management","Problem-solving","Mentorship"]

Senior leader responsible for end-to-end NA quality programs across the ingredient supply chain, driving data-driven improvements from suppliers to customers. Leads Lean/Six Sigma initiatives, builds a NA quality strategy, mentors a high-performance team, and partners with Product, Procurement, Operations and Logistics to reduce defects and enhance process adoption.

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HelloFresh
HelloFresh
7 months ago

Director of Ingredient Quality & Continuous Improvement

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Last checked: 2 hours agoStatus: Live

Job Summary

Senior leader responsible for end-to-end NA quality programs across the ingredient supply chain, driving data-driven improvements from suppliers to customers. Leads Lean/Six Sigma initiatives, builds a NA quality strategy, mentors a high-performance team, and partners with Product, Procurement, Operations and Logistics to reduce defects and enhance process adoption.
Location: Illinois, Newark
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Industrial, Process & Manufacturing Engineering
Seniority: Director level

Key Responsibilities

  • •Own the end-to-end development and execution of our quality programs, partnering with stakeholders to re-engineer processes and reduce defect rates on-site
  • •Architect the NA Meal Kit Quality Program by creating standards, building systems/processes, and automating tracking for consistency across sites
  • •Translate quality KPIs into actionable SOPs for Distribution Centers and drive adoption of new quality initiatives
  • •Own the North American quality reporting suite and evolve real-time data capabilities to provide predictive insights
  • •Serve as the primary quality liaison for Product, Procurement, Operations and Logistics to fix problems across functions
Travel: Low travel

Pay and Benefits

Perks:401kHealth InsurancePaid LeaveAnnual BonusDiscounts

Key Requirements

  • •8+ years in Food Safety, Quality, or Operational Excellence with a history of managing teams and large-scale projects in a high-volume manufacturing or logistics environment
  • •Bachelor’s Degree in Food Science, Supply Chain, or Engineering (Lean Six Sigma Green/Black Belt highly preferred)
  • •Mastery of data visualization (Tableau/PowerBI) and a deep understanding of Food Safety regulations (SQF, HACCP)
  • •Travel up to 25% to North American Distribution Centers
  • •Strong ability to translate KPIs into actionable SOPs and drive adoption across sites
Experience:8+ yearsFood safetyQualityOperational excellenceLean six sigma
Education:Bachelor's
Skills:LeadershipCommunicationStakeholder managementProblem-solvingMentorship
Certifications:Lean Six Sigma Green BeltLean Six Sigma Black Belt
Languages:English
Tech Stack:TableauPowerBISQFHACCPLean Six Sigma

Company Brief

HelloFresh
HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn