Strategist, Agent Development - Retail

Sierra
San Francisco, New York
Workplace: OnsiteFull timeUSD 200,000 - 290,000 annuallyFunction: Product ManagementEducation: bachelorsSkills: ["Customer obsession","Communication","Strategic problem-solving","Analytical thinking","Ownership"]

Own how AI agents come to life for retail customers—from initial scope through conversation design, tooling, evaluation, and continuous iteration in production. Serve as a trusted strategic advisor to enterprise leaders, partnering daily with working teams to troubleshoot and keep launches on track. Translate business goals into agents that improve outcomes, while feeding unmet customer needs back into product and platform direction.

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FursaFursa
Sierra
Sierra
1 day ago

Strategist, Agent Development - Retail

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own how AI agents come to life for retail customers—from initial scope through conversation design, tooling, evaluation, and continuous iteration in production. Serve as a trusted strategic advisor to enterprise leaders, partnering daily with working teams to troubleshoot and keep launches on track. Translate business goals into agents that improve outcomes, while feeding unmet customer needs back into product and platform direction.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the agent development life cycle: scope, conversation design, tooling, evaluation, launch, and continuous iteration in production.
  • •Act as a trusted strategic advisor to enterprise leaders, shaping AI strategy based on what success means to the business.
  • •Partner with customers day to day: run working sessions, troubleshoot agents as issues arise, and keep builds on track for launch.
  • •Translate business goals into agents that measurably outperform, tuning relentlessly for real-world performance.
  • •Surface unmet customer needs from your engagements and feed them back to research and platform to guide what comes next.

Pay and Benefits

Salary: USD 200,000 - 290,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityRetirementParental LeaveFertility BenefitsMeal AllowanceBenefit Stipend

Key Requirements

  • •Customer-obsessed: energy in front of customers, building trusted relationships in complex organizations.
  • •Clear, direct, and persuasive communication across technical and non-technical audiences.
  • •Strategic problem-solving in ambiguity with strong analytical and critical-thinking skills.
  • •Technical aptitude to engage with API documentation, data models, and system architecture tradeoffs.
  • •A track record running multiple complex, high-visibility projects to outcomes, with interest in financial services (plus).
Experience:AI agentsAI/LLM agentsFintech
Education:Bachelor's in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience)
Skills:Customer obsessionCommunicationStrategic problem-solvingAnalytical thinkingOwnership
Tech Stack:AILLMRAGPrompt engineeringEval frameworksAgent toolingAPI documentation

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
Website