C3/C4

Applied Materials
Suzhou
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 7-10 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Troubleshooting","Project coordination","Mentoring"]

Serve as the direct liaison with semiconductor equipment customers to install, maintain, and upgrade Applied Materials equipment. Use digital analytics, documentation, and diagnostic techniques to troubleshoot complex electrical, vacuum, mechanical, plasma, hydraulic, and gas system issues. Follow and generate procedures, communicate with customers and internal teams, lead projects as needed, and train/mentor junior Customer Engineers. Travel may be required (10%).

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Applied Materials
Applied Materials
19 hours ago

C3/C4

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the direct liaison with semiconductor equipment customers to install, maintain, and upgrade Applied Materials equipment. Use digital analytics, documentation, and diagnostic techniques to troubleshoot complex electrical, vacuum, mechanical, plasma, hydraulic, and gas system issues. Follow and generate procedures, communicate with customers and internal teams, lead projects as needed, and train/mentor junior Customer Engineers. Travel may be required (10%).
Location: Suzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment
  • •Apply troubleshooting and problem-solving skills using company diagnostic tools and documentation
  • •Follow and generate documented procedures and published task plans
  • •Communicate with customers and internal business units; lead projects as necessary
  • •Train and mentor junior Field Service Engineers [Customer Engineers]
Travel: Low travel

Key Requirements

  • •Bachelor's degree and 7-10 years of work experience in the semiconductor industry or other equipment support industry
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • •Strong knowledge of hand tools and appropriate usage, including digital multimeters
  • •Advanced knowledge of wafer processing parameters
  • •Effective written and verbal communication skills; basic proficiency in Microsoft Excel, Word, and PowerPoint
Experience:7-10 yearsSemiconductor industryEquipment supportWafer processing
Education:Bachelor's
Skills:CommunicationProblem-solvingTroubleshootingProject coordinationMentoring
Licenses:Driver's license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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