Senior Account Manager - EMEA

dLocal
Madrid, Barcelona, London, Buenos Aires, Montevideo
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Negotiation","Relationship-building","Presentation","Strategic thinking"]

Senior Account Manager responsible for owning and growing a portfolio of enterprise accounts across global markets in the EMEA region, driving upsell and cross-sell opportunities, and collaborating with internal teams to ensure delivery while building strategic partnerships.

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dLocal
dLocal
11 months ago

Senior Account Manager - EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Senior Account Manager responsible for owning and growing a portfolio of enterprise accounts across global markets in the EMEA region, driving upsell and cross-sell opportunities, and collaborating with internal teams to ensure delivery while building strategic partnerships.
Location: Madrid, Barcelona, London, Buenos Aires, Montevideo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage and grow a portfolio of strategic client accounts across global markets.
  • •Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
  • •Identify opportunities to upsell and cross-sell additional products and services to existing clients.
  • •Collaborate with internal teams to ensure the successful delivery of our solutions.
  • •Serve as a regional expert, providing insights to support the broader sales and account management strategy.
Travel: High travel

Key Requirements

  • •5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
  • •Proven success in upselling and cross-selling within enterprise accounts.
  • •Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
  • •Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
  • •A well-established business network and experience developing strategic partnerships.
Experience:5+ yearsFintechEnterprise softwareB2B sales
Skills:CommunicationNegotiationRelationship-buildingPresentationStrategic thinking
Languages:English

Company Brief

dLocal
Provides cross-border payments and financial infrastructure enabling global merchants to collect payments, manage payouts, and reconcile transactions across emerging markets through a unified payments platform.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montevideo, Uruguay
Founded: 2016
WebsiteLinkedIn