ServiceNow Practice Lead

Unit4
Spain
Workplace: RemoteFull timeEUR 57,784 - 69,208 annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Collaboration"]

Lead the architecture, configuration, implementation, and ongoing maintenance of the ServiceNow platform. You’ll manage and grow a team focused on ServiceNow development and continuous optimization to meet business objectives, working closely with stakeholders to align needs with platform capabilities. Own ServiceNow governance, security, and performance best practices, ensure reliable integrations with enterprise applications, and oversee administration, licensing compliance, and vendor relationships.

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FursaFursa
Unit4
Unit4
1 day ago

ServiceNow Practice Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead the architecture, configuration, implementation, and ongoing maintenance of the ServiceNow platform. You’ll manage and grow a team focused on ServiceNow development and continuous optimization to meet business objectives, working closely with stakeholders to align needs with platform capabilities. Own ServiceNow governance, security, and performance best practices, ensure reliable integrations with enterprise applications, and oversee administration, licensing compliance, and vendor relationships.
Location: Spain
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance.
  • •Lead a team responsible for developing and enhancing the ServiceNow platform to meet business objectives.
  • •Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities.
  • •Develop and implement ServiceNow best practices for governance, security, and optimization, including integration with other enterprise applications.
  • •Oversee platform administration and daily operations, including reliability, security, performance, license management, and vendor relationships.

Pay and Benefits

Salary: EUR 57,784 - 69,208 annually
Perks:Paid LeaveRemote Work

Key Requirements

  • •Proven experience with ServiceNow as an architect or team leader.
  • •Strong expertise in ServiceNow ITSM, CSM, and HRSD platform development, configuration, and administration.
  • •Strong understanding of ITIL best practices and ITSM/HR processes.
  • •Knowledge of ServiceNow NowAssist AI (advantage).
  • •Leadership experience managing technical teams and a good English level.
Experience:ServiceNow
Skills:LeadershipCommunicationCollaboration
Certifications:ServiceNow AdministratorServiceNow DeveloperServiceNow Implementation Specialist
Languages:English
Tech Stack:ServiceNowITSMCSMHRSDITILNowAssist AI

Eligibility

Security Clearance:Security clearance

Company Brief

Unit4
Provides cloud ERP, HCM and FP&A software for people-centric organizations (professional services, public sector, nonprofit, higher education), delivering adaptive, self-driving enterprise applications and services globally.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dordrecht, Netherlands
Founded: 1980
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor