Sales Support Representative

Fortinet
United States
Workplace: OnsiteFull timeFunction: SalesEducation: bachelorsSkills: ["Collaboration","Communication","Organizational","Detail-oriented","Teamwork"]

The Sales Support Representative (SSR) provides standardized operational support across assigned sales districts, ensuring data integrity and scalable execution within a centralized Center of Excellence. You’ll partner with Field/Inside Sales, Deals Desk, Channel Operations, and Sales Operations to support lifecycle management, quoting, and forecasting accuracy, while not prospecting or carrying quotas. Fortinet emphasizes onboarding and ongoing training across operations and sales functions.

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Fortinet
Fortinet
3 months ago

Sales Support Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

The Sales Support Representative (SSR) provides standardized operational support across assigned sales districts, ensuring data integrity and scalable execution within a centralized Center of Excellence. You’ll partner with Field/Inside Sales, Deals Desk, Channel Operations, and Sales Operations to support lifecycle management, quoting, and forecasting accuracy, while not prospecting or carrying quotas. Fortinet emphasizes onboarding and ongoing training across operations and sales functions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Manage opportunity and quote lifecycle activities in Salesforce, including creation, updates, and deal registration routing.
  • •Maintain Salesforce hygiene and forecasting integrity through disciplined pipeline management, valid close dates, and data accuracy controls.
  • •Support standardized quoting processes through coordination with Deal Desk and Finance, including quote refreshes and lifecycle updates.
  • •Execute operational reconciliation and month-end controls, including variance research, backlog validation, and Oracle and POS sweeps.
  • •Coordinate channel communications and approved escalation workflows related to quoting, finance, and order management.

Key Requirements

  • •Experience in sales operations, sales support, or similar operational role
  • •Bachelor’s degree or equivalent experience
  • •Proficiency with Salesforce and sales operations workflows
  • •Strong organizational skills with attention to detail and process discipline
  • •Ability to manage multiple priorities in a structured environment
Experience:Sales operationsSales supportOperational role
Education:Bachelor's
Skills:CollaborationCommunicationOrganizationalDetail-orientedTeamwork
Tech Stack:SalesforceOracle

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn