Senior Manager, Communications

Zscaler
San Jose
Workplace: OnsiteFull timeUSD 172,000 - 215,000 annuallyFunction: Communications, PR & CommunityExperience: 8+ yearsSkills: ["Leadership","Cross-functional collaboration","Executive communication","Stakeholder management","Ownership"]

Lead AI enablement and organizational change programs for employees, helping teams adopt general productivity AI and new ways of working. Manage a team driving change communications, readiness planning, training, adoption measurement, and reinforcement across major IT initiatives. Partner with functional and technology leaders to identify high-value AI use cases, translate complex tech into clear employee experiences, and build repeatable methodologies and scalable cross-functional workflows.

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FursaFursa
Zscaler
Zscaler
1 day ago

Senior Manager, Communications

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead AI enablement and organizational change programs for employees, helping teams adopt general productivity AI and new ways of working. Manage a team driving change communications, readiness planning, training, adoption measurement, and reinforcement across major IT initiatives. Partner with functional and technology leaders to identify high-value AI use cases, translate complex tech into clear employee experiences, and build repeatable methodologies and scalable cross-functional workflows.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Lead scalable AI enablement and adoption programs, building learning experiences, campaigns, communities, leader enablement, and measuring adoption outcomes.
  • •Partner with functional and technology leaders to identify high-value AI use cases and tailor enablement approaches for integrating AI into workflows.
  • •Drive organizational change for strategic IT programs through change impact assessments, readiness planning, communications, training, adoption, and reinforcement.
  • •Manage employee-facing IT change communications and engagement programs, translating technology changes into clear, relevant, and actionable experiences.
  • •Build and manage a high-performing team focused on AI enablement, organizational change, and communications, establishing repeatable methodologies and scalable cross-functional workflows.

Pay and Benefits

Salary: USD 172,000 - 215,000 annually
Perks:Health InsurancePaid LeaveParental LeaveRetirement

Key Requirements

  • •Demonstrated fluency with generative AI and emerging AI technologies, translating AI capabilities into practical employee use cases and adoption strategies.
  • •8+ years in organizational change management, technology adoption, employee enablement, communications, or learning, leading complex enterprise-wide change initiatives.
  • •Proven experience developing and executing organizational change strategies for major technology/digital transformation programs, including stakeholder engagement, readiness, communications, learning, adoption, and reinforcement.
  • •Strong executive communication and cross-functional influence skills, translating complex technology and business concepts into actionable experiences for diverse audiences.
  • •3+ years leading and developing teams and building scalable programs, frameworks, and operating models, using adoption data and employee insights to measure impact and continuously improve.
Experience:8+ yearsEnterprise technologyAI adoptionDigital transformationOrganizational change
Skills:LeadershipCross-functional collaborationExecutive communicationStakeholder managementOwnership
Certifications:Prosci
Languages:English
Tech Stack:Generative AIAI enablement

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn