Associate Director, Martech Operations

Lead the Martech Operations team powering onsite and in-app marketing for newsletters, registrations, subscriptions, and paid memberships. Own day-to-day operations of platforms including Piano and Digioh, translating business needs into scalable configurations that drive acquisition, engagement, and subscription growth. Implement and optimize user journeys, targeting, gating/paywall strategy, experimentation, and campaign QA, while establishing governance, workflows, and standards for long-term scalability.