Customer Specialist - Part Time

CarMax
United States
Workplace: OnsitePart timeUSD 17.2 - 36 hourlyFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Communication","Teamwork","Attention to detail","Integrity","Time management"]

Deliver a customer-first experience by guiding customers through the car-buying and selling journey, including sales, appraisals, test drives, and financing applications. Complete vehicle condition assessments and cosmetic inspections, manage inventory check-in and daily scanning, and handle key administrative tasks like paperwork and payments. Coordinate service appointments and review repair order invoices while following CarMax EH&S requirements in a fast-paced environment.

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CarMax
CarMax
2 months ago

Customer Specialist - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver a customer-first experience by guiding customers through the car-buying and selling journey, including sales, appraisals, test drives, and financing applications. Complete vehicle condition assessments and cosmetic inspections, manage inventory check-in and daily scanning, and handle key administrative tasks like paperwork and payments. Coordinate service appointments and review repair order invoices while following CarMax EH&S requirements in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Guide customers through sales, appraisals, test drives, and financing applications.
  • •Assess vehicle condition and document details for appraisals while communicating findings to Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • •Coordinate service appointments and manage administrative paperwork, audits, and repair order invoice accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 17.2 - 36 hourly
Perks:Paid Leave

Key Requirements

  • •Strong communication skills and confidence representing CarMax and its products.
  • •Ability to build lasting customer relationships and create win-win solutions.
  • •Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to manage multiple tasks with attention to detail and meet deadlines.
  • •High School Diploma or equivalent and a valid driver’s license.
Education:Bachelor's
Skills:CommunicationTeamworkAttention to detailIntegrityTime management
Licenses:Valid driver’s license
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn