Sales Associate

Tapestry
United Kingdom
Workplace: OnsiteFull timeGBP 28,080 - 30,000Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build client relationships through styling and product expertise, drive sales via cross-selling, upselling, and tailored recommendations, and meet individual/team KPIs. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory, replenishment, visual merchandising, and transactions.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build client relationships through styling and product expertise, drive sales via cross-selling, upselling, and tailored recommendations, and meet individual/team KPIs. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory, replenishment, visual merchandising, and transactions.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales with cross-selling, upselling, and tailored recommendations while meeting personal and store goals.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and support repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: GBP 28,080 - 30,000
Perks:Employee DiscountPaid VolunteeringIncentive Programme

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including walkie-talkie use.
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping or video demos.
  • •Ability to work a flexible schedule (nights, weekends, peak busy season, and high-traffic retail days).
Experience:1+ yearsLuxury retailFashion
Skills:Customer focusDrive for resultsInterpersonal savvyDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:Mobile POSPOSIPadLaptopClienteling toolsSocial selling platformsShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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