Senior Security Technical Account Manager

Fastly
Denver, New York, San Francisco
Workplace: RemoteFull timeUSD 122,280 - 172,632 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Customer empathy","Trusted advisor mindset","Cross-functional collaboration","Written and verbal communication","Customer enablement"]

Serve as the primary security point of contact and trusted advisor for a portfolio of strategic enterprise customers. Deliver security initiatives with Fastly’s Security Solutions while collaborating with Product, Engineering, Support, CSOC, Sales, and leadership. Provide tailored security recommendations to support adoption and optimization of Fastly security products, drive resolution of complex escalations, and improve customer experience through process automation and security enablement workshops.

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Fastly
Fastly
1 day ago

Senior Security Technical Account Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Serve as the primary security point of contact and trusted advisor for a portfolio of strategic enterprise customers. Deliver security initiatives with Fastly’s Security Solutions while collaborating with Product, Engineering, Support, CSOC, Sales, and leadership. Provide tailored security recommendations to support adoption and optimization of Fastly security products, drive resolution of complex escalations, and improve customer experience through process automation and security enablement workshops.
Location: Denver, New York, San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as the primary security point of contact and trusted advisor for a portfolio of strategic enterprise customers, supporting their security goals.
  • •Build deep relationships with customer security, engineering, and leadership teams at both tactical and executive levels.
  • •Provide tailored security recommendations aligned to customers’ infrastructure, application architecture, and business requirements to drive adoption and optimization.
  • •Act as the voice of the customer internally and advocate for needs, priorities, and feedback across Product, Engineering, Support, CSOC, Sales, and Leadership.
  • •Collaborate cross-functionally to drive resolution of complex security issues and deliver security workshops, deep dives, and enablement sessions tailored to customer threat landscapes.
Travel: Low travel

Pay and Benefits

Salary: USD 122,280 - 172,632 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityPaid Leave

Key Requirements

  • •8+ years in customer-facing technical roles (TAM, Sales Engineering, Support, or Professional Services) supporting enterprise customers, ideally in cloud, CDN, or application security environments.
  • •Strong application and web security expertise, including WAFs, bot mitigation, DDoS protection, OWASP Top 10, and API security.
  • •Solid understanding of internet and application fundamentals, including HTTP/HTTPS, DNS, TLS, BGP, and modern application architectures.
  • •Proven ability to move from reactive support to proactive security guidance that improves customer security posture and outcomes.
  • •Familiarity with scripting or automation (e.g., Python, Go, or similar) to improve workflows and efficiency.
Experience:8+ yearsEnterprise customersCloudCDNApplication securityWAFDDoS protection
Skills:Customer empathyTrusted advisor mindsetCross-functional collaborationWritten and verbal communicationCustomer enablement
Languages:English
Tech Stack:WAFBot mitigationDDoS protectionOWASP Top 10API securityHTTPHTTPSDNSTLSBGPPythonGoDockerKubernetesMicroservicesConfiguration ManagementIaCAWSAzureGoogle Cloud

Company Brief

Fastly
Provides an edge cloud platform and content delivery network (CDN) that enables fast, secure, and scalable delivery of web and streaming content, APIs, and applications with real-time configurability and observability.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn