Account Development Executive - SBS

American Express
Sydney
Workplace: HybridFull timeFunction: Product ManagementSkills: ["Relationship management","Consultative selling","Influencing","Negotiation","Analytical thinking","Problem-solving","Communication","Organisational skills","Ownership","Customer focus"]

Drive growth for small and medium business clients by managing billing, product penetration, acquisition, cross-sell, and retention. You’ll build and maintain a healthy sales pipeline, identify and convert Internal Acquisition opportunities, support lending growth referrals, and meet portfolio and team targets. The role requires consultative selling, strong relationship management with business and financial stakeholders, and data-driven prioritisation to ensure strong customer experience and risk/compliance standards.

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FursaFursa
American Express
American Express
2 days ago

Account Development Executive - SBS

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Last checked: 56 minutes agoStatus: Live

Job Summary

Drive growth for small and medium business clients by managing billing, product penetration, acquisition, cross-sell, and retention. You’ll build and maintain a healthy sales pipeline, identify and convert Internal Acquisition opportunities, support lending growth referrals, and meet portfolio and team targets. The role requires consultative selling, strong relationship management with business and financial stakeholders, and data-driven prioritisation to ensure strong customer experience and risk/compliance standards.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Drive billings growth by using consultative selling to identify and secure spend expansion opportunities.
  • •Identify, qualify, and convert Internal Acquisition opportunities to grow customer acquisition outcomes.
  • •Cross-sell additional products and solutions to increase product penetration and support customer growth.
  • •Drive lending growth by identifying financing needs and referring or fulfilling opportunities as appropriate.
  • •Manage a robust sales and acquisition pipeline using internal data and analytics to meet retention, portfolio targets, and risk/compliance standards.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementAnnual BonusPaid ParentalFlexible WorkingCounseling Support

Key Requirements

  • •Proven relationship management and consultative sales experience with a track record of exceeding growth targets.
  • •Strong portfolio, acquisition and pipeline management skills, including identifying, developing, and converting new business opportunities.
  • •Ability to influence and negotiate with strong stakeholder management, including constructively challenging the status quo.
  • •Build trusted relationships with business owners and financial stakeholders (e.g., accountants, financial controllers, CFOs).
  • •Strong commercial/financial acumen and analytical problem-solving skills to prioritise opportunities and drive positive customer outcomes.
Experience:Small businessSMBAcquisitionLending
Skills:Relationship managementConsultative sellingInfluencingNegotiationAnalytical thinkingProblem-solvingCommunicationOrganisational skillsOwnershipCustomer focus
Tech Stack:CRMData analyticsAnalyticsUnderwriting policySystems and processes

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn