Technical Operations - Specialist

Interactive Brokers Group
Chicago
Workplace: HybridFull timeUSD 65,000 - 75,000 annuallyFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Communication","Problem-solving","Analytical thinking","Collaboration","Time management"]

Join the Technical Operations (TOPS) team to monitor and support Interactive Brokers’ global brokerage technology 24/7/365. You’ll analyze, troubleshoot, escalate, and resolve operational issues across applications, networks, and systems, including post-incident reviews and 2nd-level technical support. The role also involves monitoring batch scheduled jobs, developing process monitoring tools, and investigating real-time trade issues with internal and external parties in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Interactive Brokers Group
Interactive Brokers Group
2 months ago

Technical Operations - Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 days agoStatus: Live

Job Summary

Join the Technical Operations (TOPS) team to monitor and support Interactive Brokers’ global brokerage technology 24/7/365. You’ll analyze, troubleshoot, escalate, and resolve operational issues across applications, networks, and systems, including post-incident reviews and 2nd-level technical support. The role also involves monitoring batch scheduled jobs, developing process monitoring tools, and investigating real-time trade issues with internal and external parties in a fast-paced environment.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Monitor the health of applications, networks, and systems supporting the brokerage platform.
  • •Analyze, troubleshoot, escalate, and resolve brokerage system operational issues.
  • •Participate in post-incident reviews with software, customer service, and infrastructure teams.
  • •Provide internal 2nd-level technical support across teams.
  • •Monitor batch scheduled jobs and investigate/triage real-time trade issues with internal and external parties.

Pay and Benefits

Salary: USD 65,000 - 75,000 annually
Equity and Bonus:Equity
Perks:Annual BonusEquity401kHealth InsuranceDentalVisionMeal AllowanceEmployee Assistance

Key Requirements

  • •Strong communication skills and fluency in English.
  • •Bachelor’s in a financial or technical discipline.
  • •Working knowledge of general computing and networking concepts.
  • •Experience working with Linux operating systems.
  • •Ability to analyze and solve problems promptly and accurately, including weekend and day/night shift coverage.
Experience:Financial servicesCommoditiesSecuritiesBrokerage
Education:Bachelor's
Skills:CommunicationProblem-solvingAnalytical thinkingCollaborationTime management
Languages:English
Tech Stack:LinuxShellPerlPython

Company Brief

Interactive Brokers Group
Operates an electronic trading platform providing brokerage services for individuals and institutions across global markets, offering equities, options, futures, forex, bonds, and related clearing and custody services with advanced trading technology and low-cost executions.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Greenwich, United States
Founded: 1977
WebsiteLinkedIn