Talking Stick Resort Amp Usher/ Ticket Taker

Live Nation Entertainment
Phoenix
Full timeFunction: Hospitality & Food ServiceEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Help keep the venue safe, clean, and welcoming as an usher/greeter/ticket taker. You will greet guests, scan tickets for entry, answer questions, guide guests to seats and exits, and resolve guest concerns. The role also includes verifying ticket/pass authenticity, supporting guests with special needs, assisting during emergencies, and helping with end-of-show and venue sustainability/recycling efforts.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Talking Stick Resort Amp Usher/ Ticket Taker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Help keep the venue safe, clean, and welcoming as an usher/greeter/ticket taker. You will greet guests, scan tickets for entry, answer questions, guide guests to seats and exits, and resolve guest concerns. The role also includes verifying ticket/pass authenticity, supporting guests with special needs, assisting during emergencies, and helping with end-of-show and venue sustainability/recycling efforts.
Location: Phoenix
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet guests and scan tickets upon entry, answer questions, and help guests locate seats.
  • •Maintain venue safety, cleanliness, and a presentable guest experience.
  • •Resolve guest complaints or problems and assist with special-needs accommodations.
  • •Verify authenticity of tickets/passes and guide guests to exits/instructions during emergencies.
  • •Participate in recycling/sustainability efforts and support end-of-show venue closeout tasks as directed by management.

Pay and Benefits

Perks:Loan ReimbursementAdoption SupportFree Concert

Key Requirements

  • •High school diploma or equivalent preferred.
  • •1+ year in a guest service role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy when interacting with guests.
  • •Ability to constantly walk, climb stairs, and occasionally sit; lifting/carrying up to 25 lbs.+.
Experience:Guest service
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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