Upside

1 month ago

Work Design Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead the design of an operating system for R&D at Upside, building an AI-native, explicit, machine-accessible operating blueprint. You’ll own the R&D operating model, shape forums and rhythms, and serve as the internal expert on scalable, system-level process design across a technical organization without formal authority. A first-hire mindset and strong craft will drive cross-team impact in a hybrid, Austin-based role.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Director level

Key Responsibilities

•Own and steward the R&D Operating Blueprint — keep it current as the organization evolves, run periodic health checks, and make redesign calls when something isn't working
•Lead operating rhythm work: forum design, cadence changes, redesigns, and post-mortems — the ongoing drumbeat of keeping the operating model healthy
•Serve as the internal expert on AI-native process design — the go-to voice for "how do we build this as a system, not a document"
•Location: hybrid role based in Austin, Chicago, DC, or NYC office with in-office days as required
•Collaborate across teams to ensure cross-functional alignment and long-term operating model health

Pay and Benefits

Salary: USD 179,000 - 195,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401kEquityParental LeavePaid LeaveLearning StipendMeal AllowanceWellness StipendHealth Insurance

Key Requirements

•Deep experience in program management, organizational design, or operating model work; you think in systems, not projects.
•A genuine point of view on how AI changes organizational dynamics, not just individual workflows.
•Demonstrated ability to design and implement operating models, not just document existing ones.
•Experience working across a technical organization without authority; your influence comes from craft and accessibility, not the org chart.
•A "first-hire" mindset — you build structure where none exists and don't wait for permission to start.

Experience:AIOrganizational designOperating model

Tech Stack:AIOperating modelProgram managementSystems thinking

Company Brief

Upside

Operates a consumer cashback and rewards platform that offers drivers and shoppers rebates on fuel, groceries, and dining by partnering with merchants and payment networks to deliver targeted offers and payments-driven incentives.

Industry: Payments

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Washington, D.C., United States

Website LinkedIn

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Upside

1 month ago

Work Design Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Director level

Key Responsibilities

•Own and steward the R&D Operating Blueprint — keep it current as the organization evolves, run periodic health checks, and make redesign calls when something isn't working
•Lead operating rhythm work: forum design, cadence changes, redesigns, and post-mortems — the ongoing drumbeat of keeping the operating model healthy
•Serve as the internal expert on AI-native process design — the go-to voice for "how do we build this as a system, not a document"
•Location: hybrid role based in Austin, Chicago, DC, or NYC office with in-office days as required
•Collaborate across teams to ensure cross-functional alignment and long-term operating model health

Pay and Benefits

Salary: USD 179,000 - 195,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401kEquityParental LeavePaid LeaveLearning StipendMeal AllowanceWellness StipendHealth Insurance

Key Requirements

•Deep experience in program management, organizational design, or operating model work; you think in systems, not projects.
•A genuine point of view on how AI changes organizational dynamics, not just individual workflows.
•Demonstrated ability to design and implement operating models, not just document existing ones.
•Experience working across a technical organization without authority; your influence comes from craft and accessibility, not the org chart.
•A "first-hire" mindset — you build structure where none exists and don't wait for permission to start.

Experience:AIOrganizational designOperating model

Tech Stack:AIOperating modelProgram managementSystems thinking

Company Brief

Upside

Industry: Payments

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Washington, D.C., United States

Website LinkedIn