Supermarket Assistant - Team Leader

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 14.58+ hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","People management","Customer focus","Stakeholder management","Commercial mindset"]

Lead day-to-day shop operations in a Waitrose store, supporting the shop’s management team with customer service, safe and legal Partner operations, and shopkeeping tasks. Help run online ordering and Click & Collect, manage stock replenishment to keep shelves full, support checkout and on-demand fulfilment, and drive commercial performance. Reduce wastage through product due diligence and markdowns while maintaining a safe, tidy working environment.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Supermarket Assistant - Team Leader

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead day-to-day shop operations in a Waitrose store, supporting the shop’s management team with customer service, safe and legal Partner operations, and shopkeeping tasks. Help run online ordering and Click & Collect, manage stock replenishment to keep shelves full, support checkout and on-demand fulfilment, and drive commercial performance. Reduce wastage through product due diligence and markdowns while maintaining a safe, tidy working environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the shop’s management team with managerial tasks and coordinate with other areas to meet customer demand.
  • •Ensure Partners operate in a safe and legal manner.
  • •Fulfil online customer orders and support deliveries and drivers with direct-to-door shopping.
  • •Manage stock replenishment, ensuring products are in the right place at the right time and shelves stay full.
  • •Support the wider shop team when needed (checkout support, Click & Collect, on-demand orders) and drive continuous improvement.

Pay and Benefits

Salary: GBP 14.58 hourly

Key Requirements

  • •Good people and leadership skills.
  • •Good understanding of retail and how to maximise commercial success.
  • •Experience of working in a customer facing role.
  • •Good stakeholder management skills when working with third parties and the wider Partnership.
  • •Applicants must be 18 years or over.
Skills:LeadershipPeople managementCustomer focusStakeholder managementCommercial mindset

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn