Customer Success Manager
Smartly
Amsterdam, London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Problem-solving","Communication","Results-driven","Bias for action","Collaboration"]Own a book of customer accounts from day one, delivering consultative guidance and scoping successful product trials that drive engagement and retention. Partner with customers to refine online marketing strategy and resolve advertiser issues across budget scaling and campaign performance. Build deep expertise across verticals (e.g., e-commerce, travel, mobile apps) while strengthening relationships with platform partners and collaborating with product teams through a fast feedback loop.

