Customer Experience Banker - Non NMLS - Bilingual Spanish

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, delivering exemplary service and resolving issues accurately and efficiently. Identify customers’ financial goals and needs, recommend appropriate deposit and other banking products, and grow consumer and business relationships through a disciplined sales process, outbound follow-up, and referral sourcing. Educate customers on consumer deposit products and partner internally to deepen relationships while adhering to operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
22 hours ago

Customer Experience Banker - Non NMLS - Bilingual Spanish

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering exemplary service and resolving issues accurately and efficiently. Identify customers’ financial goals and needs, recommend appropriate deposit and other banking products, and grow consumer and business relationships through a disciplined sales process, outbound follow-up, and referral sourcing. Educate customers on consumer deposit products and partner internally to deepen relationships while adhering to operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and ensure accurate, efficient transaction processing.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Refer and educate customers to other bank areas to deepen relationships and build partnerships.
  • •Follow all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in a related administration/civil affairs role, or a Bachelor's Degree.
  • •Bilingual Spanish.
  • •Experience in customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:BankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Languages:Spanish
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn