Risk Operations Analyst - SSO

Stripe
United States
Workplace: RemoteFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Critical thinking","Analytical skills","Cross-functional collaboration","Communication","Empathy","Problem-solving","Creative thinking","Documentation"]

Investigate complex, high-risk, gray-area user business cases on the Strategic Supportability Operations team. Apply deep risk judgment to make tailored, non-binary recommendations, navigate ambiguity, and identify systemic patterns that improve processes, policies, and detection systems. Partner with Risk Operations, User Support, Legal, Compliance, Product, and financial partners to deliver holistic risk mitigation strategies while communicating findings clearly to varied audiences and—when needed—directly with users.

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FursaFursa
Stripe
Stripe
1 day ago

Risk Operations Analyst - SSO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Investigate complex, high-risk, gray-area user business cases on the Strategic Supportability Operations team. Apply deep risk judgment to make tailored, non-binary recommendations, navigate ambiguity, and identify systemic patterns that improve processes, policies, and detection systems. Partner with Risk Operations, User Support, Legal, Compliance, Product, and financial partners to deliver holistic risk mitigation strategies while communicating findings clearly to varied audiences and—when needed—directly with users.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Investigate complex, high-risk, gray-area user business cases using deep risk judgment to make sound, non-binary decisions.
  • •Develop custom, evidence-based solutions when standard frameworks do not fully apply.
  • •Identify and escalate systemic trends across cases and propose scalable solutions for cross-functional stakeholders.
  • •Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product to build holistic risk mitigation strategies.
  • •Contribute to the design and continuous improvement of SSO processes, decision frameworks, tooling, and documentation/playbooks.

Key Requirements

  • •5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field in a fast-moving environment.
  • •Demonstrated ability to navigate gray-area, non-binary decision-making in complex risk environments.
  • •Strong critical thinking and analytical skills, with the ability to synthesize multiple data sources into a coherent risk narrative.
  • •Experience collaborating cross-functionally on complex problems to drive alignment across teams with competing priorities.
  • •Ability to communicate complex risk findings clearly and engage directly with users in difficult or sensitive conversations with empathy and professionalism.
Experience:5+ yearsFintechPayments
Skills:Critical thinkingAnalytical skillsCross-functional collaborationCommunicationEmpathyProblem-solvingCreative thinkingDocumentation
Languages:English
Tech Stack:Data analysisAI tools

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor