Sales & Service Lead - South Coast Plaza

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesSkills: ["Leadership","Decision making","Communication","Coaching","Interpersonal skills"]

Lead daily sales-floor execution to elevate the guest experience and deliver engagement and education targets. Coach and support Sales & Service Associates and Cashiers, using performance tools, feedback, and workforce coverage planning to close gaps. Partner with Operations & Visual teams on reporting, budgets, inventory control, and vendor relationships, while driving business strategies through metrics and action plans.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Lead - South Coast Plaza

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead daily sales-floor execution to elevate the guest experience and deliver engagement and education targets. Coach and support Sales & Service Associates and Cashiers, using performance tools, feedback, and workforce coverage planning to close gaps. Partner with Operations & Visual teams on reporting, budgets, inventory control, and vendor relationships, while driving business strategies through metrics and action plans.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and technical product education, then coaching to address gaps.
  • •Continue daily client relationship building with customers.
  • •Analyze reports to strategize and deliver results, implement action plans for deficient areas, and highlight growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, development, performance evaluation, and constant feedback in partnership with the store leader.

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee DiscountPaid Leave

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision making.
  • •Strong interpersonal and written communication skills.
  • •Ability to lift, push, carry, or otherwise move up to 50 pounds and stand/move for an entire shift.
  • •Eager to receive feedback and provide values-aligned execution of ALO’s guiding principles.
Skills:LeadershipDecision makingCommunicationCoachingInterpersonal skills
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn