Solution Advisor Associate- SAP Academy for Customer Success - VIETNAM (Hybrid) (Hanoi, VN, 10000)

SAP
Hanoi
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Communication","Problem-solving","Adaptability","Collaboration","Emotional intelligence"]

Serve as a subject matter expert in the sales cycle, supporting discovery sessions, executive meetings, RFP responses, and software demonstrations that help customers choose SAP. Complete a 10-month SAP Next Gen academy program with experiential learning and mentorship, then lead customer discovery and survey activities, provide demand generation support through marketing events, and collaborate to identify account whitespace opportunities.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor Associate- SAP Academy for Customer Success - VIETNAM (Hybrid) (Hanoi, VN, 10000)

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a subject matter expert in the sales cycle, supporting discovery sessions, executive meetings, RFP responses, and software demonstrations that help customers choose SAP. Complete a 10-month SAP Next Gen academy program with experiential learning and mentorship, then lead customer discovery and survey activities, provide demand generation support through marketing events, and collaborate to identify account whitespace opportunities.
Location: Hanoi
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete a 10-month SAP academy program and build skills for a successful customer-facing career at SAP.
  • •Participate in experiential learning with colleagues worldwide and gain SAP solutions and business/industry knowledge.
  • •Work with customers to gain real-world experience and help guide their digital transformation journey.
  • •After completion, lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
  • •Create and deliver software demonstrations and provide demand generation and deal execution support (including RFP responses).
Travel: Medium travel

Key Requirements

  • •2-3 years of professional experience with a foundation in technical and business processes and customer-facing skills.
  • •Hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
  • •Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, with AI focus areas including adoption mindset and context engineering.
  • •Proficiency in English and strong business acumen, problem-solving, and collaboration skills.
Experience:2-3 years
Skills:CommunicationProblem-solvingAdaptabilityCollaborationEmotional intelligence
Languages:English
Tech Stack:Artificial IntelligenceCloud solutionsDigital transformation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor