Customer Service Manager, Airport Customer Care - DFW (DFW Airport, TX, US)
Texas
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Leadership","Coaching","Critical thinking","Communication","Decision-making"]Lead airport customer care operations at DFW, driving operational excellence with a safety-conscious, high-performing environment. Coach and mentor front-line team members, set team goals, and manage escalated service issues while delivering exceptional customer experience. Conduct self-audits and root-cause investigations to maintain safety and reliability, and coordinate across departments to ensure safe, efficient, on-time service in a fast-paced setting.
