Account Processor (Guangzhou, GD, CN, 510620)

HSBC
Guangzhou
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: associatesSkills: ["Communication","Attention to detail","Compliance","Problem-solving"]

Review customer instructions and supporting documents, then update bank systems accordingly. Handle customer inquiries and related business requests via phone and email, delivering professional, fast, and accurate responses. Ensure full adherence to banking compliance requirements by providing complete, correct solutions and information, resolving customer issues and maintaining high-quality service.

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FursaFursa
HSBC
HSBC
4 days ago

Account Processor (Guangzhou, GD, CN, 510620)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Review customer instructions and supporting documents, then update bank systems accordingly. Handle customer inquiries and related business requests via phone and email, delivering professional, fast, and accurate responses. Ensure full adherence to banking compliance requirements by providing complete, correct solutions and information, resolving customer issues and maintaining high-quality service.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Review customer-submitted instructions and supporting documents and update bank systems
  • •Handle customer inquiries and related business via phone and email
  • •Provide professional, fast, and accurate answers to customers
  • •Comply with banking industry compliance requirements
  • •Deliver complete and correct solutions and information to resolve customer issues and provide high-quality service

Key Requirements

  • •Currently enrolled students with an associate degree or above
  • •Strong ability to read, write, and speak English and Cantonese
  • •Relevant work experience is preferred
Education:Associate's
Skills:CommunicationAttention to detailComplianceProblem-solving
Languages:EnglishCantonese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn