Personal Banker

KeyCorp
United States
Workplace: OnsiteFull timeUSD 20.67 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Client-focused","Teamwork","Communication","Time management","Integrity","Problem-solving","Relationship building"]

Serve as a client-first, sales-driven partner to individuals and small businesses by uncovering needs through in-person and proactive phone conversations. Open and service consumer and business accounts and help clients improve their financial wellness. Build and deepen relationships with clients and branch partners, pursue activity and sales goals, and ensure compliant, risk-aware documentation while supporting branch operations as needed.

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FursaFursa
KeyCorp
KeyCorp
12 hours ago

Personal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a client-first, sales-driven partner to individuals and small businesses by uncovering needs through in-person and proactive phone conversations. Open and service consumer and business accounts and help clients improve their financial wellness. Build and deepen relationships with clients and branch partners, pursue activity and sales goals, and ensure compliant, risk-aware documentation while supporting branch operations as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide a strong client experience by being present with clients and teammates and delivering personalized banking guidance.
  • •Listen for financial wellness opportunities during in-person and phone conversations and recommend customized solutions.
  • •Consistently meet individual activity, behavior, and outcome goals and expectations.
  • •Open and service accounts for consumers and small businesses, including deposit products and lending options.
  • •Ensure compliance with operational, risk, security, and audit procedures, including documenting client interactions; assist with teller transactions as needed.

Pay and Benefits

Salary: USD 20.67 - 31.25 hourly

Key Requirements

  • •1+ year experience building new and existing customer relationships, achieving sales goals, and developing referral sources.
  • •Experience applying consumer credit concepts, including loan-to-value, debt-to-income, and understanding credit reports.
  • •Foundational knowledge of sales and service techniques such as tele-consulting, outside calling, prospecting, and networking.
  • •Comfort interacting with small business clients, overcoming objections, and asking fact-finding questions (preferred).
  • •Working knowledge of PCs (MS Windows and Office products like Word and Excel) and digital technology (mobile, apps, and web browsing).
Experience:1+ years
Education:High School
Skills:Client-focusedTeamworkCommunicationTime managementIntegrityProblem-solvingRelationship building
Licenses:Notary License
Certifications:Notary License
Tech Stack:MS WindowsMicrosoft OfficeWordExcelMobileAppsWeb-based browsing

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn