3 weeks ago

Head of Solutions Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Build and own Solutions Engineering for an AI-native automation platform, defining the strategy, hiring bar, playbook, and technical sales motion from scratch. Start as a hands-on player-coach carrying complex IT and security deals, while you hire and lead technical sellers. Create demo standards, technical evaluation frameworks, metrics, and enablement, then partner with Product and GTM to turn field signals into roadmap priorities.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Director level

Key Responsibilities

•Own Solutions Engineering at Serval, including strategy, hiring plan, team, and technical motion to drive pilots.
•Hire, manage, and develop the SE team, setting the standard for technical selling.
•Operate as a player-coach carrying strategic and early technical deals across discovery, architecture conversations, security reviews, and executive briefings.
•Build the foundational SE toolkit from scratch, including demo environments, reference architectures, evaluation frameworks, and enablement.
•Serve as a security and access subject-matter voice, establishing guardrails (least-privilege, just-in-time access, audit logging) and codifying operating metrics and handoffs to Deployment.

Pay and Benefits

Salary: USD 300,000 - 400,000 annually

Equity and Bonus:Equity

Key Requirements

•10+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company, including 2+ years leading or managing technical sellers.
•Proven track record building or scaling a Solutions Engineering function (hiring, setting the bar, and creating repeatable systems like demos and evaluation frameworks).
•Ability to sell technical products to senior IT and security buyers, with hands-on credibility for CIOs, Heads of IT, and security leaders.
•Strong technical depth to lead architecture reviews, debug integrations live, and handle security questions without relying on a deck.
•Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM/ticketing, SaaS administration, and APIs.

Experience:10+ yearsB2B softwareInfrastructureAI automationLLM-powered systems

Skills:LeadershipCommunicationStorytellingSystems thinkingHigh ownership

Tech Stack:LLMSCIMIdPITSMTicketingSaaS administrationAPIs

Company Brief

Serval

Serval builds software solutions for secure communications and collaboration, offering tools that help teams connect, share data, and coordinate workflows across distributed environments.

Industry: SaaS

Website

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Serval

3 weeks ago

Head of Solutions Engineering

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Director level

Key Responsibilities

•Own Solutions Engineering at Serval, including strategy, hiring plan, team, and technical motion to drive pilots.
•Hire, manage, and develop the SE team, setting the standard for technical selling.
•Operate as a player-coach carrying strategic and early technical deals across discovery, architecture conversations, security reviews, and executive briefings.
•Build the foundational SE toolkit from scratch, including demo environments, reference architectures, evaluation frameworks, and enablement.
•Serve as a security and access subject-matter voice, establishing guardrails (least-privilege, just-in-time access, audit logging) and codifying operating metrics and handoffs to Deployment.

Pay and Benefits

Salary: USD 300,000 - 400,000 annually

Equity and Bonus:Equity

Key Requirements

•10+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company, including 2+ years leading or managing technical sellers.
•Proven track record building or scaling a Solutions Engineering function (hiring, setting the bar, and creating repeatable systems like demos and evaluation frameworks).
•Ability to sell technical products to senior IT and security buyers, with hands-on credibility for CIOs, Heads of IT, and security leaders.
•Strong technical depth to lead architecture reviews, debug integrations live, and handle security questions without relying on a deck.
•Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM/ticketing, SaaS administration, and APIs.

Experience:10+ yearsB2B softwareInfrastructureAI automationLLM-powered systems

Skills:LeadershipCommunicationStorytellingSystems thinkingHigh ownership

Tech Stack:LLMSCIMIdPITSMTicketingSaaS administrationAPIs

Company Brief

Serval

Serval builds software solutions for secure communications and collaboration, offering tools that help teams connect, share data, and coordinate workflows across distributed environments.

Industry: SaaS

Website