Product Operations Technical Specialist, Launched Effects

Anduril
Atlanta
Workplace: OnsiteFull timeUSD 86,000 - 120,000 annuallyFunction: Communications, PR & CommunityExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Self-starter","Communication","Rigor","Ambiguity navigation"]

Own and drive diagnosis of product incidents across the global Altius fleet, triaging hardware, software, and networking failures using telemetry and logs. Build deep technical expertise across the air vehicle and launcher configurations, improve fleet reliability through systemic fixes, and enhance observability and health telemetry. Translate between engineering and non-technical stakeholders, maintain runbooks and triage procedures, support customer-facing incidents, and support missions through responsive technical guidance.

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Anduril
Anduril
6 days ago

Product Operations Technical Specialist, Launched Effects

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own and drive diagnosis of product incidents across the global Altius fleet, triaging hardware, software, and networking failures using telemetry and logs. Build deep technical expertise across the air vehicle and launcher configurations, improve fleet reliability through systemic fixes, and enhance observability and health telemetry. Translate between engineering and non-technical stakeholders, maintain runbooks and triage procedures, support customer-facing incidents, and support missions through responsive technical guidance.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Identify, triage, diagnose, and root-cause product incidents across the global Altius fleet and drive postmortem actions.
  • •Perform log review, telemetry analysis, and diagnostics using Linux and command-line tools to isolate failures across hardware, software, and networking.
  • •Build deep technical expertise across the Altius air vehicle and launcher configurations, tracing failures at the integration boundary.
  • •Partner with software and hardware engineering teams to turn field failures into systemic reliability improvements and permanent design changes.
  • •Support customer-facing incidents by delivering responsive technical support and communicating mitigation and resolution clearly.
Travel: Medium travel

Pay and Benefits

Salary: USD 86,000 - 120,000 annually
Equity and Bonus:Equity

Key Requirements

  • •2+ years supporting, troubleshooting, or maintaining complex technical systems (aerospace, robotics, automotive, defense, or electromechanical).
  • •Bachelor’s degree in a technical field, or equivalent hands-on military, aerospace, or industrial technical experience.
  • •Strong problem-solving aptitude at the hardware/software/networking interface, with proven ability to bring vague issues to clarity and resolution.
  • •Demonstrated self-starter ability to find and resolve issues independently across a complex technical system.
  • •Eligible to obtain and maintain a U.S. Secret Security clearance, and based in (or willing to relocate to) the Atlanta, GA area.
Experience:2+ yearsDefenseAerospaceRoboticsAutomotiveElectromechanicalMilitary
Education:Bachelor's
Skills:Problem-solvingSelf-starterCommunicationRigorAmbiguity navigation
Languages:English
Tech Stack:LinuxCommand lineBashZshGrafanaPagerDutyJiraGitSQLPalantir Foundry

Eligibility

Security Clearance:Secret

Company Brief

Anduril
Designs and builds advanced defense systems combining autonomous aircraft, sensors, and AI-driven software for military and national security applications, focused on modernizing battlefield capabilities and distributed sensing.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Costa Mesa, United States
Founded: 2017
WebsiteLinkedIn