Senior Dynamics Developer

GovCIO
Washington
Workplace: HybridFull timeUSD 145,000 - 175,000 annuallyFunction: Software EngineeringExperience: 12+ yearsEducation: bachelorsSkills: ["Attention to detail","Can-do attitude","Collaboration","Mentorship","Problem solving"]

Enhance and operate a Microsoft Dynamics CRM system and customer portal while delivering new technology and functionality. Work in an Agile Scrum environment, implementing user stories with the functional, testing, and engineering teams, and providing feedback on acceptance criteria and testing quality. Leverage Dynamics AI features (Copilot Studio, IVR, Chat, DocIntelligence, and secure messaging) and support production troubleshooting and SDLC documentation. Mentor other developers and occasionally work onsite at a Washington, DC client site.

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FursaFursa
GovCIO
GovCIO
2 days ago

Senior Dynamics Developer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Enhance and operate a Microsoft Dynamics CRM system and customer portal while delivering new technology and functionality. Work in an Agile Scrum environment, implementing user stories with the functional, testing, and engineering teams, and providing feedback on acceptance criteria and testing quality. Leverage Dynamics AI features (Copilot Studio, IVR, Chat, DocIntelligence, and secure messaging) and support production troubleshooting and SDLC documentation. Mentor other developers and occasionally work onsite at a Washington, DC client site.
Location: Washington
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Implement user stories collaboratively with functional and testing teams, providing feedback on acceptance criteria and testing quality.
  • •Mentor other developers and collaborate with senior team members to deliver enhancements and operational support.
  • •Utilize Dynamics AI features (Copilot Studio, IVR, Chat, DocIntelligence, and secure messaging) to improve customer service and call center capabilities.
  • •Lead/support operations for Dynamics CRM and customer portal, including production troubleshooting and problem solving.
  • •Maintain and contribute to SDLC documentation (design documents, implementation plans) and deployment activities.

Pay and Benefits

Salary: USD 145,000 - 175,000 annually

Key Requirements

  • •Bachelor's degree with 12+ years (or commensurate experience).
  • •5+ years of experience in Power Platform and Portals.
  • •Lead implementations of Call Center, IVR, and modern Dynamics functionality including Copilot Studio, Chat, and Secure Messaging.
  • •Call Center and IVR experience is required.
  • •C#, .NET, JavaScript, and FetchXML experience, plus SDLC support documentation (design documents, implementation plans, deployments).
Experience:12+ years
Education:Bachelor's
Skills:Attention to detailCan-do attitudeCollaborationMentorshipProblem solving
Certifications:Azure DeveloperAzure DevOpsAzure Architect
Tech Stack:Microsoft Dynamics CRMDynamics 365Customer portalPower PlatformPortalsCopilot StudioIVRChatSecure MessagingDocIntelligencePower BIFillable PDFRDL reportsGitHubDeployment pipelinesC#.NETJavaScriptFetchXMLAgile Scrum

Eligibility

Security Clearance:PBGC Public Trust

Company Brief

GovCIO
Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.
Industry: Professional Services
Growth: Established Company
Headquarters: Herndon, United States
WebsiteLinkedIn