Lead, SMB (fixed term, 18 months)

Delivery Hero
Stockholm
Workplace: HybridContractFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Analytical thinking","Prioritization","Relationship building"]

Lead a team of Account Executives responsible for your Small & Medium Business (SMB) restaurant partner portfolio. Drive high engagement and volume-based performance by managing inventory, improving campaign and ad results, and ensuring fast resolution of inbound partner cases. Coach the team, align lead lists and rollout priorities with stakeholders, and stay hands-on with high-volume outreach and commercial initiatives during this 18-month fixed-term maternity cover.

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Delivery Hero
Delivery Hero
4 days ago

Lead, SMB (fixed term, 18 months)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead a team of Account Executives responsible for your Small & Medium Business (SMB) restaurant partner portfolio. Drive high engagement and volume-based performance by managing inventory, improving campaign and ad results, and ensuring fast resolution of inbound partner cases. Coach the team, align lead lists and rollout priorities with stakeholders, and stay hands-on with high-volume outreach and commercial initiatives during this 18-month fixed-term maternity cover.
Location: Stockholm
Workplace: Hybrid
Employment Type: Contract · 18 months
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Direct, motivate, and coach a younger team of Account Executives to reach performance goals while maintaining high morale.
  • •Drive team KPIs focused on active vendor inventory, campaign performance, and ad performance.
  • •Handle day-to-day operations including swift, accurate processing of inbound partner cases and rollout of commercial initiatives.
  • •Collaborate with regional and local stakeholders to align lead lists, project priorities, and SMB-tailored tools.
  • •Stay hands-on with high-volume outreach and the execution of new commercial initiatives and cross-functional projects.

Key Requirements

  • •Minimum 1–2 years of experience leading a team.
  • •Fluency in both Swedish and English.
  • •Highly structured approach with strong aptitude working across multiple systems, including Salesforce.
  • •Strong prioritization skills and an analytical, solution-oriented mindset.
  • •Highly active, relationship-building style; experience in the SMB segment and restaurant/food industry sales is highly desirable.
Skills:LeadershipCoachingAnalytical thinkingPrioritizationRelationship building
Languages:SwedishEnglish
Tech Stack:Salesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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