Universal Banker Wuxi WUX Sub-branch 大堂服务助理

Manage counter operations to ensure regulatory and internal compliance while maintaining transaction standards and efficiency. Deliver quality customer service through continuous improvement and minimal complaints, and help strengthen service and sales culture within the Counter Services Team. Support branch counter-related matters, achieve Premier/Advance customer targets via quality referrals, and guide and develop counter team members while maintaining job knowledge and regulation databases. Detect and respond to potential money laundering activities.