CSR/Teller - Hall and Schoenherr - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Problem resolution","Confidentiality","Initiative","Sound judgment"]

Provide excellent customer service by listening to customer needs, answering questions, and following up to resolve issues. Handle cash transactions and daily office responsibilities to support efficient operations, maintaining accurate records and escalating complex problems as needed. Serve as a trusted point of contact, protect customer confidentiality, and make referrals to retail bankers and business partners using appropriate tracking tools for consultative conversations.

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Fifth Third Bancorp
Fifth Third Bancorp
12 hours ago

CSR/Teller - Hall and Schoenherr - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide excellent customer service by listening to customer needs, answering questions, and following up to resolve issues. Handle cash transactions and daily office responsibilities to support efficient operations, maintaining accurate records and escalating complex problems as needed. Serve as a trusted point of contact, protect customer confidentiality, and make referrals to retail bankers and business partners using appropriate tracking tools for consultative conversations.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to needs, asking questions, and guiding customers to meet financial needs.
  • •Follow up on customer questions to find solutions and maintain clear communication.
  • •Perform daily office responsibilities with the platform team to support efficient office operations.
  • •Maintain balancing records in line with policy and address outages by enlisting help as needed.
  • •Refer customers to retail bankers and business partners for consultative conversations using appropriate tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience/requirements.
  • •Ability to interact comfortably and confidently with the public.
  • •Ability to take initiative and demonstrate sound judgment in problem resolution.
  • •Knowledge of retail policies and procedures to perform essential duties.
Experience:BankingConsumer banking
Education:High School
Skills:Customer serviceProblem resolutionConfidentialityInitiativeSound judgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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