Supabase

1 month ago

Security Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Entry-level Security Operations Engineer on the Product Security team, providing front-line coverage for security alerts, customer security tickets, and internal IT requests. Works in a follow-the-sun rotation across New Zealand/Australia, Sri Lanka, and US Eastern to triage, respond to incidents, improve runbooks, and escalate for deeper investigation.

Location: New Zealand, Australia, Sri Lanka, United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Act as the first responder for security alerts and assess severity, escalating to the appropriate lead across Platform, Product, Anti-Abuse, or Security.
•Own customer security tickets in Front (account recovery, MFA reset, org ownership disputes, etc.).
•Participate in the on-call pager rotation and use documented playbooks to make consistent decisions.
•Maintain and improve runbooks, decision trees, and escalation paths; identify patterns to drive automation.
•Triage internal IT requests (SSO/Okta issues, device questions, MDM enrollment) and help maintain access records and audit trails.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceRemote WorkEsopTech AllowanceAnnual Off-sitesFlexible WorkEducation Allowance

Key Requirements

•Entry-level role requiring strong judgment, curiosity, and clear communication.
•Prior experience in technical support, IT helpdesk, junior SOC analysis, trust and safety, fraud operations, or a similar triage-heavy environment.
•Foundational security concepts such as MFA, JWTs, identity verification, account recovery, and access control.
•Foundational IT systems knowledge including SSO, identity providers, Google Workspace, Okta, and MDM tools like Kandji, Jamf, or similar.
•Comfortable with a terminal, basic SQL, and reading simple scripts or macros (not a developer).

Experience:SecurityITIT helpdeskSOC

Skills:CommunicationProblem-solvingAttention to detailCustomer service

Languages:English

Tech Stack:GuardDutyMFAJWTSSOOktaGoogle WorkspaceKandjiJamfMDMSQLTerminal

Company Brief

Supabase

Provides an open-source backend as a service built on PostgreSQL, offering real-time APIs, authentication, storage, and edge functions to help developers quickly build and scale applications.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Website LinkedIn

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Supabase

1 month ago

Security Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: New Zealand, Australia, Sri Lanka, United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Act as the first responder for security alerts and assess severity, escalating to the appropriate lead across Platform, Product, Anti-Abuse, or Security.
•Own customer security tickets in Front (account recovery, MFA reset, org ownership disputes, etc.).
•Participate in the on-call pager rotation and use documented playbooks to make consistent decisions.
•Maintain and improve runbooks, decision trees, and escalation paths; identify patterns to drive automation.
•Triage internal IT requests (SSO/Okta issues, device questions, MDM enrollment) and help maintain access records and audit trails.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceRemote WorkEsopTech AllowanceAnnual Off-sitesFlexible WorkEducation Allowance

Key Requirements

•Entry-level role requiring strong judgment, curiosity, and clear communication.
•Prior experience in technical support, IT helpdesk, junior SOC analysis, trust and safety, fraud operations, or a similar triage-heavy environment.
•Foundational security concepts such as MFA, JWTs, identity verification, account recovery, and access control.
•Foundational IT systems knowledge including SSO, identity providers, Google Workspace, Okta, and MDM tools like Kandji, Jamf, or similar.
•Comfortable with a terminal, basic SQL, and reading simple scripts or macros (not a developer).

Experience:SecurityITIT helpdeskSOC

Skills:CommunicationProblem-solvingAttention to detailCustomer service

Languages:English

Tech Stack:GuardDutyMFAJWTSSOOktaGoogle WorkspaceKandjiJamfMDMSQLTerminal

Company Brief

Supabase

Provides an open-source backend as a service built on PostgreSQL, offering real-time APIs, authentication, storage, and edge functions to help developers quickly build and scale applications.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Website LinkedIn