Citizens Bank

1 month ago

Project Manager, Retail Network Transformation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead cross-functional projects to transform the branch network, from planning through execution, including openings, closures, relocations, and renovations. Partner with Properties, Leasing, Design, Branding and external vendors to deliver on timelines and budgets. Communicate progress to stakeholders, manage risks, and ensure regulatory compliance. Travel across states within the Citizens footprint to deliver seamless, customer-focused branch transformations.

Location: United States

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Develop and maintain comprehensive project plans for branch openings, closures, relocations, redesigns, and size reductions.
•Collaborate with the Properties team to execute transformation activities and manage related internal kick off communications.
•Create and manage project status reports with a focus on customer impact and expectations.
•Coordinate internal hand-offs to ensure timely completion of both customer-facing and internal deliverables.
•Provide regular updates to management throughout the project lifecycle.
•Support special projects and new initiatives as assigned, including process improvement efforts.
•Oversee safe deposit communications for both colleagues and customers, ensuring strict compliance with all regulatory requirements and timelines.

Travel: High travel

Pay and Benefits

Salary: USD 92,000 - 127,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsMaternity LeavePaternity LeaveFlexible WorkWellness Stipend

Key Requirements

•Significant experience leading retail branch initiatives, including new branch openings, closures, relocations, and renovation projects.
•Proven ability to manage multiple complex projects independently while knowing when to escalate issues.
•Willingness and ability to travel up to 50%, including overnight stays.
•Strong verbal and written communication skills, and proficiency in Microsoft Office 365 with intermediate PowerPoint and Excel.
•Experience working across business lines to implement change; exceptional attention to detail and high-quality outcomes.

Experience:RetailBranch operationsCorporate functions

Education:Bachelor's

Skills:CommunicationLeadershipStakeholder managementTime managementProblem-solving

Languages:English

Tech Stack:Microsoft Office 365PowerPointExcel

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

Loading job details...

Preparing the role view and application actions.

Citizens Bank

1 month ago

Project Manager, Retail Network Transformation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Develop and maintain comprehensive project plans for branch openings, closures, relocations, redesigns, and size reductions.
•Collaborate with the Properties team to execute transformation activities and manage related internal kick off communications.
•Create and manage project status reports with a focus on customer impact and expectations.
•Coordinate internal hand-offs to ensure timely completion of both customer-facing and internal deliverables.
•Provide regular updates to management throughout the project lifecycle.
•Support special projects and new initiatives as assigned, including process improvement efforts.
•Oversee safe deposit communications for both colleagues and customers, ensuring strict compliance with all regulatory requirements and timelines.

Travel: High travel

Pay and Benefits

Salary: USD 92,000 - 127,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsMaternity LeavePaternity LeaveFlexible WorkWellness Stipend

Key Requirements

•Significant experience leading retail branch initiatives, including new branch openings, closures, relocations, and renovation projects.
•Proven ability to manage multiple complex projects independently while knowing when to escalate issues.
•Willingness and ability to travel up to 50%, including overnight stays.
•Strong verbal and written communication skills, and proficiency in Microsoft Office 365 with intermediate PowerPoint and Excel.
•Experience working across business lines to implement change; exceptional attention to detail and high-quality outcomes.

Experience:RetailBranch operationsCorporate functions

Education:Bachelor's

Skills:CommunicationLeadershipStakeholder managementTime managementProblem-solving

Languages:English

Tech Stack:Microsoft Office 365PowerPointExcel

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website