Senior CS Enablement Program Manager

Zscaler
Bengaluru
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Customer obsession","Collaboration","Communication","Ownership","Urgency"]

Own the enablement roadmap for a Customer Success audience, translating function priorities into structured learning and onboarding programs. Serve as the named owner for key stakeholders, running monthly syncs and maintaining relationships while keeping roadmaps aligned. Build business cases for initiatives, coordinate across pillars to deliver learning journeys, and report quarterly how programs drive business outcomes for the function.

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FursaFursa
Zscaler
Zscaler
4 days ago

Senior CS Enablement Program Manager

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the enablement roadmap for a Customer Success audience, translating function priorities into structured learning and onboarding programs. Serve as the named owner for key stakeholders, running monthly syncs and maintaining relationships while keeping roadmaps aligned. Build business cases for initiatives, coordinate across pillars to deliver learning journeys, and report quarterly how programs drive business outcomes for the function.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Own the enablement roadmap for an assigned CS audience, mapped to the function’s priorities
  • •Run monthly syncs and maintain key stakeholder relationships to keep roadmaps aligned
  • •Build business cases to ensure each initiative delivers clear value
  • •Coordinate across pillars to deliver onboarding and learning journeys (new-hire, intermediate, advanced)
  • •Report quarterly on the link between programs and business outcomes for the function

Pay and Benefits

Perks:Health InsurancePaid LeaveSick TimeParental LeaveRetirementIn-office Perks

Key Requirements

  • •7+ years in program management, enablement, or a customer-facing CS/PS role
  • •Experience owning stakeholder relationships and delivering structured end-to-end programs
  • •Strong business-case and prioritisation discipline
  • •Excellent communication with both technical and leadership audiences
  • •Demonstrated curiosity about AI tools and integrating new technologies to improve workflows
Skills:Customer obsessionCollaborationCommunicationOwnershipUrgency

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn