Restaurant Hostess - Egyptian Only

Kempinski
Egypt
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Communication","Organizational","Time management","Teamwork","Professionalism"]

Serve food and beverages in the assigned outlet while delivering courteous, professional, and efficient guest service aligned with hotel standards and Kempinski values. Manage outlet readiness with opening/closing procedures, maintain cleanliness, and support guest satisfaction by handling inquiries, feedback, and complaints. Maintain guest history and reservations, coordinate menus and POS usage, monitor supplies to reduce wastage, and participate in trainings, meetings, and inventories.

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Kempinski
Kempinski
1 day ago

Restaurant Hostess - Egyptian Only

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve food and beverages in the assigned outlet while delivering courteous, professional, and efficient guest service aligned with hotel standards and Kempinski values. Manage outlet readiness with opening/closing procedures, maintain cleanliness, and support guest satisfaction by handling inquiries, feedback, and complaints. Maintain guest history and reservations, coordinate menus and POS usage, monitor supplies to reduce wastage, and participate in trainings, meetings, and inventories.
Location: Egypt
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Provide courteous, professional, and efficient service to guests in the assigned outlet.
  • •Perform opening and closing procedures and keep the work area clean, organized, and compliant with fire, hygiene, health, and safety rules (including HACCP).
  • •Handle guest inquiries, complaints, and feedback; report issues to supervisors and ensure follow-up.
  • •Maintain guest history and reservations, coordinate restaurant menu printing, and ensure strong communication with related departments.
  • •Monitor supplies and equipment, reduce spoilage and wastage, assist with inventories, and support up-selling and POS operations.

Key Requirements

  • •Experience in an F&B service role.
  • •Ability to provide courteous, professional, and efficient service and work as part of a team.
  • •Excellent oral and written local language skills and excellent English oral and written skills.
  • •Computer literacy for operating office equipment; Excel and Word proficiency is beneficial.
  • •Knowledge of hotel food & beverage services and the ability to explain and perform up-selling.
Experience:Food & beverage
Skills:CommunicationOrganizationalTime managementTeamworkProfessionalism
Languages:English
Tech Stack:POSExcelWordHACCP

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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