Creative Operations Manager

HelloFresh
New York
Workplace: OnsiteFull timeUSD 101,430 - 117,300Function: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Organization","Prioritization","Risk management","Relationship-building","Process improvement","Operational excellence"]

Own end-to-end creative operations for integrated marketing initiatives, from intake through final asset release across digital, print, packaging, video, photography, CRM, and lifecycle marketing. Lead operational delivery for major business priorities such as peak campaigns and product launches, coordinate cross-functional stakeholders and agencies, manage capacity and resourcing, and drive workflow/process improvements using project systems and reporting to improve speed-to-market.

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HelloFresh
HelloFresh
1 day ago

Creative Operations Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end creative operations for integrated marketing initiatives, from intake through final asset release across digital, print, packaging, video, photography, CRM, and lifecycle marketing. Lead operational delivery for major business priorities such as peak campaigns and product launches, coordinate cross-functional stakeholders and agencies, manage capacity and resourcing, and drive workflow/process improvements using project systems and reporting to improve speed-to-market.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead end-to-end operational management for integrated marketing initiatives, overseeing project planning, execution, and delivery through final asset release across channels.
  • •Manage delivery for major business priorities (e.g., peak campaigns, product launches, packaging initiatives, brand campaigns) to meet milestones on time.
  • •Serve as the primary Creative Operations partner across Brand Marketing, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and external agencies to align on priorities and deliverables.
  • •Forecast upcoming work and balance capacity, identify resourcing risks, and recommend freelance/agency support as needs evolve.
  • •Improve workflows and project governance by optimizing systems/tools, tracking operational metrics, and running retrospectives to implement scalable process improvements.

Pay and Benefits

Salary: USD 101,430 - 117,300
Perks:Health Insurance401kPaid LeaveParental LeaveMeal Discount

Key Requirements

  • •5+ years of experience in Creative Operations, Creative Project Management, or integrated marketing operations, including managing creative workflows in-house or via agencies/studios.
  • •Bachelor's degree required.
  • •Demonstrated experience leading complex, cross-functional marketing initiatives from planning through execution.
  • •Strong understanding of integrated creative workflows across digital, print, packaging, photography, and video production.
  • •Experience with project management platforms and reporting/resource planning tools (e.g., Airtable, Jira, Asana, Monday.com, Workfront).
Experience:5+ yearsMarketingIntegrated marketingCreative operationsAgency/studio experience
Education:Bachelor's
Skills:CommunicationStakeholder managementOrganizationPrioritizationRisk managementRelationship-buildingProcess improvementOperational excellence
Languages:English
Tech Stack:AirtableJiraAsanaMonday.comWorkfrontCRM

Company Brief

HelloFresh
HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn