DocuSign

3 months ago

UX Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Join the Product-Led Growth (PLG) UX Design Team as a UX Researcher, driving evaluative research to optimize onboarding, trial, and retention. You’ll lead end-to-end studies, partner with designers and product managers, and establish a repeatable testing process, translating insights into actionable design recommendations and user stories while leveraging AI tools to increase research velocity.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead the end-to-end execution of research studies including customer interviews, surveys, and moderated or unmoderated usability testing
•Drive insights to ensure core PLG journeys, from onboarding and trial through to purchase and retention, are high-performing
•Partner with the design and product management team to develop and scale a repeatable process for regular evaluative testing
•Ensure that concept and usability feedback is a standard and integrated part of the design workflow
•Collaborate with product managers, designers, and researchers to identify research needs and translate feedback into design iterations

Key Requirements

•2+ years of experience in product research with a track record of conducting research for shipped products or features
•Bachelor’s degree in a research-related field or equivalent professional experience
•Building proficiency across generative and evaluative research pillars
•Understanding of HCI principles, research sampling, and maintaining rigor under fast-paced constraints
•Experience using or implementing AI tools to improve research efficiency and team output

Experience:2+ yearsPLGSaaSProduct research

Education:Bachelor's

Skills:CommunicationStorytellingActive listeningCollaboration

Languages:English

Tech Stack:AI toolsUX researchSurveysUsability testingProduct analytics

Company Brief

DocuSign

Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

DocuSign

3 months ago

UX Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead the end-to-end execution of research studies including customer interviews, surveys, and moderated or unmoderated usability testing
•Drive insights to ensure core PLG journeys, from onboarding and trial through to purchase and retention, are high-performing
•Partner with the design and product management team to develop and scale a repeatable process for regular evaluative testing
•Ensure that concept and usability feedback is a standard and integrated part of the design workflow
•Collaborate with product managers, designers, and researchers to identify research needs and translate feedback into design iterations

Key Requirements

•2+ years of experience in product research with a track record of conducting research for shipped products or features
•Bachelor’s degree in a research-related field or equivalent professional experience
•Building proficiency across generative and evaluative research pillars
•Understanding of HCI principles, research sampling, and maintaining rigor under fast-paced constraints
•Experience using or implementing AI tools to improve research efficiency and team output

Experience:2+ yearsPLGSaaSProduct research

Education:Bachelor's

Skills:CommunicationStorytellingActive listeningCollaboration

Languages:English

Tech Stack:AI toolsUX researchSurveysUsability testingProduct analytics

Company Brief

DocuSign

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor