Program Manager, People Programs, Market Operations

Carvana
United States
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Root cause analysis","Problem-solving","Prioritization"]

Lead full-cycle program management for Market Operations initiatives, including planning, execution, monitoring, and closing to deliver results within scope, budget, and timeline. Drive cross-functional training, development, and culture projects by collaborating with key internal and external stakeholders. Apply advanced analytics and root-cause analysis to measure performance, improve operational processes, and deliver clear communication plans to senior leadership.

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FursaFursa
Carvana
Carvana
1 day ago

Program Manager, People Programs, Market Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead full-cycle program management for Market Operations initiatives, including planning, execution, monitoring, and closing to deliver results within scope, budget, and timeline. Drive cross-functional training, development, and culture projects by collaborating with key internal and external stakeholders. Apply advanced analytics and root-cause analysis to measure performance, improve operational processes, and deliver clear communication plans to senior leadership.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Lead multiple Market Operations team training, development, culture initiatives, and projects through collaboration and prioritization to achieve goals.
  • •Execute full-cycle program management duties, including defining goals, scope, deliverables, resources, budget, and timeline, and managing execution, monitoring, and closing.
  • •Use advanced analytics to measure project success, assess operational performance, perform root cause analysis, and develop data-driven recommendations.
  • •Work through ambiguity and complexity by structuring problem-solving approaches to meet business needs.
  • •Identify operational weaknesses and risks, innovate or improve processes, and partner with stakeholders to build and deliver communication plans to leadership.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Bachelor’s degree required and at least 5 years of experience in project management, operations, business analytics, or a related role.
  • •Experience leading cross-functional initiatives through initiation, design, planning, execution, and close for complex, ambiguous efforts.
  • •Ability to work across business units to communicate project vision, develop plans, and drive change.
  • •Proven analytical skills for root cause analysis, defining KPIs, and developing solutions to operational challenges.
  • •Experience developing training processes and content, and the ability to lead and engage stakeholders professionally.
Experience:5+ years
Education:Bachelor's
Skills:CommunicationStakeholder managementRoot cause analysisProblem-solvingPrioritization
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn