CSR/Teller - Lely/Naples FL - Part-Time

Fifth Third Bancorp
Naples
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Risk awareness","Confidentiality","Sound judgment","Responsiveness"]

Provide excellent customer service in all interactions as a CSR/Teller, listening to customer needs, answering questions, and guiding customers to the right financial solutions. Handle daily office responsibilities, maintain accurate cash-handling records, and follow retail policies and procedures. Maintain confidentiality, manage risk by escalating concerns, and refer customers to bankers and business partners for consultative conversations while tracking referrals appropriately.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

CSR/Teller - Lely/Naples FL - Part-Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions as a CSR/Teller, listening to customer needs, answering questions, and guiding customers to the right financial solutions. Handle daily office responsibilities, maintain accurate cash-handling records, and follow retail policies and procedures. Maintain confidentiality, manage risk by escalating concerns, and refer customers to bankers and business partners for consultative conversations while tracking referrals appropriately.
Location: Naples
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to customers’ needs, asking questions, and guiding them to the right financial solutions.
  • •Follow up on customer questions, address issues, and maintain clear, responsive communication.
  • •Perform daily office responsibilities with the platform team to support efficient office operations.
  • •Maintain accurate balancing records in line with policy, troubleshoot outages, and enlist help as needed.
  • •During interactions and outreach, identify needs and refer customers to bankers and business partners, using tools for tracking referrals.

Key Requirements

  • •High school diploma or GED.
  • •Extensive cash handling experience/ability is required.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties and make decisions within established guidelines.
  • •Flexibility in scheduling.
Education:High School
Skills:Customer serviceRisk awarenessConfidentialitySound judgmentResponsiveness

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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