Bupa

1 week ago

Procurement Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Provide front-line query support and training to UK requisitioners on the Oracle PeopleSoft E-Purchasing system. Advise internal stakeholders on what to buy, preferred suppliers, and appropriate buying channels while ensuring compliance with procurement policy. Manage and validate special request requisitions, maintain the e-purchasing catalogue, support rebate collection, and record issues via call logs—escalating to procurement leaders when needed.

Location: Manchester

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide front-line query support and training to the BGIUK requisitioner community on Oracle PeopleSoft E-Purchasing.
•Advise internal customers on which products/services to purchase, preferred suppliers, and appropriate buying channels.
•Place orders on behalf of users if appropriate and explain benefits of buying from contracted suppliers while ensuring procurement policy compliance.
•Maintain and improve the static e-purchasing catalogue using data and customer feedback.
•Monitor, validate, and record procurement issues (including special requests) and escalate problems to the Procurement Operations Team Leader or Supplier Relationship Manager when needed.

Pay and Benefits

Salary: GBP 24,900 - 30,400 annually

Perks:Health InsurancePensionLife InsurancePaid LeaveRemote WorkGym Membership

Key Requirements

•2 years experience in a customer service environment, preferably within a procurement team.
•Experience managing and resolving customer queries.
•Effective communication and strong interpersonal skills across all levels.
•Ability to build strong relationships with procurement colleagues and internal customers.
•Strong numeracy, attention to detail, and the ability to analyse data to solve problems.

Experience:2+ years

Skills:CommunicationInterpersonal skillsCustomer serviceStakeholder influenceProblem-solving

Tech Stack:OraclePeopleSoftE-Purchasing

Company Brief

Bupa

Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.

Industry: Health Insurance (Payers)

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: London, United Kingdom

Founded: 1947

Website LinkedIn

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Bupa

1 week ago

Procurement Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Location: Manchester

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide front-line query support and training to the BGIUK requisitioner community on Oracle PeopleSoft E-Purchasing.
•Advise internal customers on which products/services to purchase, preferred suppliers, and appropriate buying channels.
•Place orders on behalf of users if appropriate and explain benefits of buying from contracted suppliers while ensuring procurement policy compliance.
•Maintain and improve the static e-purchasing catalogue using data and customer feedback.
•Monitor, validate, and record procurement issues (including special requests) and escalate problems to the Procurement Operations Team Leader or Supplier Relationship Manager when needed.

Pay and Benefits

Salary: GBP 24,900 - 30,400 annually

Perks:Health InsurancePensionLife InsurancePaid LeaveRemote WorkGym Membership

Key Requirements

•2 years experience in a customer service environment, preferably within a procurement team.
•Experience managing and resolving customer queries.
•Effective communication and strong interpersonal skills across all levels.
•Ability to build strong relationships with procurement colleagues and internal customers.
•Strong numeracy, attention to detail, and the ability to analyse data to solve problems.

Experience:2+ years

Skills:CommunicationInterpersonal skillsCustomer serviceStakeholder influenceProblem-solving

Tech Stack:OraclePeopleSoftE-Purchasing

Company Brief

Bupa

Industry: Health Insurance (Payers)

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: London, United Kingdom

Founded: 1947

Website LinkedIn