Service Coordinator - Finland

Trane Technologies
Sweden
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Customer orientation","Organizational skills","Attention to detail","Proactiveness","Works well under pressure"]

Coordinate and lead service operations for assigned jobs across Finland by planning and allocating workloads for service technicians, scheduling interventions, and ensuring timely, high-quality completion. Review service reports and documentation for accuracy, run coordination meetings, and support customer satisfaction. Manage customer orders and administrative records in planning systems and Oracle, oversee procurement steps (POs/parts/receiving), and help improve productivity and service quality while following safety rules.

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FursaFursa
Trane Technologies
Trane Technologies
1 month ago

Service Coordinator - Finland

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate and lead service operations for assigned jobs across Finland by planning and allocating workloads for service technicians, scheduling interventions, and ensuring timely, high-quality completion. Review service reports and documentation for accuracy, run coordination meetings, and support customer satisfaction. Manage customer orders and administrative records in planning systems and Oracle, oversee procurement steps (POs/parts/receiving), and help improve productivity and service quality while following safety rules.
Location: Sweden
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Plan and allocate workloads for service technicians to meet productivity and operational targets.
  • •Supervise technical and safety aspects of service work and escalate issues when needed.
  • •Schedule service jobs, materials, subcontractors, and prepare work orders and dispatch activities.
  • •Manage customer orders and documentation in planning systems and Oracle; prepare monthly invoicing packages.
  • •Oversee end-to-end procurement steps (issuing POs, ordering parts, receiving goods) and maintain accurate databases and records.

Key Requirements

  • •Minimum high school education (preferred University education).
  • •At least 3 years of experience coordinating work in service.
  • •Experience leading or supervising a small team is welcome.
  • •Customer orientation with ability to build long-term customer and team relationships.
  • •High computer literacy and good knowledge of MS Office; communicative English and fluent Finnish.
Experience:3+ yearsService operationsPreventive maintenanceWarranty claims
Education:High School
Skills:Customer orientationOrganizational skillsAttention to detailProactivenessWorks well under pressure
Languages:EnglishFinnish
Tech Stack:OracleMS Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn