Sales Operations Specialist, BlackHat

Informa
London
Workplace: HybridFull timeFunction: Revenue Operations (RevOps)Skills: ["Organizational skills","Attention to detail","Communication","Cross-departmental collaboration","Analytical problem-solving"]

Own end-to-end post-sales operations for event sponsors, ensuring data accuracy across the contract lifecycle and supporting flawless event delivery. Review executed contracts in Salesforce, manage sponsorship/product inventory and floor plan tracking, and drive clean handoffs to fulfillment and delivery teams. You’ll oversee billing and invoicing quality, track client deliverables and lead/post-event items via internal systems, and implement process improvements in close collaboration with Sales, Customer Success, Marketing, Finance, and Event Operations.

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FursaFursa
Informa
Informa
20 hours ago

Sales Operations Specialist, BlackHat

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own end-to-end post-sales operations for event sponsors, ensuring data accuracy across the contract lifecycle and supporting flawless event delivery. Review executed contracts in Salesforce, manage sponsorship/product inventory and floor plan tracking, and drive clean handoffs to fulfillment and delivery teams. You’ll oversee billing and invoicing quality, track client deliverables and lead/post-event items via internal systems, and implement process improvements in close collaboration with Sales, Customer Success, Marketing, Finance, and Event Operations.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Maintain data accuracy across the full contract lifecycle from post-sale through event completion.
  • •Review and process fully executed event contracts in Salesforce to ensure compliance and integration.
  • •Track client deliverables and manage reporting of deliverable status using internal systems.
  • •Oversee quality control for client billing and invoicing, and support sales teams with billing matters.
  • •Collaborate with internal teams to confirm contract status, support program delivery, and drive process improvements and standardized documentation.

Pay and Benefits

Perks:Annual LeavePrivate MedicalSharematchLearning Budget

Key Requirements

  • •2-3 years of demonstrable experience in a quality control environment focused on data accuracy, delivery excellence, reporting precision, and reconciliation.
  • •Experience in account management, customer support, or operations roles.
  • •Exceptional organizational abilities to balance multiple complex projects with close attention to detail.
  • •Strong focus on accuracy and meeting delivery timelines.
  • •Proficiency with CRM systems, preferably Salesforce.
Experience:B2B eventsTechnology industry
Skills:Organizational skillsAttention to detailCommunicationCross-departmental collaborationAnalytical problem-solving
Languages:English
Tech Stack:SalesforceCRMDigital event platform

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn