Sales Associate III

Tapestry
Waterloo
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity","Courage","Creativity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Meet individual and store sales goals by driving cross-selling and upselling, building lasting client relationships, and using mobile POS and clienteling/social selling tools to encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction handling while maintaining service and asset-protection standards.

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FursaFursa
Tapestry
Tapestry
1 month ago

Sales Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Meet individual and store sales goals by driving cross-selling and upselling, building lasting client relationships, and using mobile POS and clienteling/social selling tools to encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction handling while maintaining service and asset-protection standards.
Location: Waterloo
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales by cross-selling, upselling, and providing tailored recommendations while meeting personal and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, transaction processing, and assisting teammates as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS with basic computer proficiency (iPad/laptop, Mobile POS) and ability to read price/release sheets.
  • •Strong English proficiency.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping or video demos, clienteling, and data acquisition (preferred).
  • •Ability to work in a fast-paced environment. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally) and maneuver the sales floor and stockroom.
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguityCourageCreativity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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