Software Engineer, Global CRM Platform

TikTok
San Jose
Full timeFunction: Software EngineeringExperience: 1+ yearsEducation: bachelorsSkills: []

Build and evolve TikTok’s proprietary CRM into an enterprise-grade, market-leading SaaS platform. Work hands-on on backend services that power CRM architecture, user-request handling, and scalable technical solutions. Collaborate with a global team of product managers to deliver sales, marketing, and analytics tools that improve user adoption, commercialization efficiency, and customer satisfaction, including high-performance, multi-region availability.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Software Engineer, Global CRM Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Build and evolve TikTok’s proprietary CRM into an enterprise-grade, market-leading SaaS platform. Work hands-on on backend services that power CRM architecture, user-request handling, and scalable technical solutions. Collaborate with a global team of product managers to deliver sales, marketing, and analytics tools that improve user adoption, commercialization efficiency, and customer satisfaction, including high-performance, multi-region availability.
Location: San Jose
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Develop backend services for TikTok’s proprietary CRM platform.
  • •Transform TikTok’s CRM into an enterprise-ready, market-leading SaaS platform using industry best practices.
  • •Design scalable technical solutions based on users’ personalized requests.
  • •Build a globalized CRM system with high performance and availability across multiple regions.
  • •Collaborate with a global team of product managers to deliver sales, marketing, and analytics tools.

Key Requirements

  • •Bachelor’s degree or above in computer science or related fields.
  • •1+ years of experience building scalable systems.
  • •Familiarity with ElasticSearch and key/value stores such as Redis or Memcached is a plus.
  • •Experience with message queues such as Kafka, RabbitMQ, or RocketMQ is a plus.
  • •Professional experience with relational databases such as MySQL or Postgres is preferred.
Experience:1+ years
Education:Bachelor's in computer science or related fields
Tech Stack:CRMElasticSearchRedisMemcachedKafkaRabbitMQRocketMQJavaSpring BootMicroservice frameworksMySQLPostgres

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn