Account Manager, Electronics (Philippines E-commerce)

ByteDance
Philippines
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Negotiation","Attention to detail","Logical problem solving","Teamwork"]

Drive growth for Electronics marketplace merchants by acquiring and incubating brands, principals, and big sellers, and ensuring they succeed on the platform. Build and maintain strong merchant relationships, negotiate and secure deals aligned to campaign or seasonality, and identify new collaboration opportunities. Manage service quality across low cancellations/returns and shipping lead time to improve conversion rate and customer satisfaction using scalable programs and tools.

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ByteDance
ByteDance
12 hours ago

Account Manager, Electronics (Philippines E-commerce)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Drive growth for Electronics marketplace merchants by acquiring and incubating brands, principals, and big sellers, and ensuring they succeed on the platform. Build and maintain strong merchant relationships, negotiate and secure deals aligned to campaign or seasonality, and identify new collaboration opportunities. Manage service quality across low cancellations/returns and shipping lead time to improve conversion rate and customer satisfaction using scalable programs and tools.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Acquire and incubate brands, principals, and big merchants contributing significant GMV
  • •Build and maintain merchant relationships and negotiate best deals by campaign or seasonality
  • •Discover new collaboration opportunities aligned with merchants' short- and long-term plans and build JBPs
  • •Maintain seller service quality (low cancellation/return rate and shipping lead time) to increase conversion and satisfaction
  • •Manage merchants using scalable incubation and management programs and tools

Key Requirements

  • •Bachelor's Degree or above
  • •3+ years experience in e-commerce
  • •Excellent interpersonal and negotiation skills
  • •Attention to detail with an affinity for numbers, plus logical problem-solving skills
  • •Proficient in Excel and PowerPoint
Experience:3+ yearsE-commerce
Education:Bachelor's
Skills:Interpersonal skillsNegotiationAttention to detailLogical problem solvingTeamwork
Tech Stack:ExcelPowerPoint

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn