TikTok Shop - Seller LIVE Account Manager - Fashion

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Self-motivated","Analytical thinking","Problem-solving"]

Drive growth for TikTok Shop Live by designing and executing seller live strategies that increase sustained GMV. Use live-streaming performance metrics to deliver data-driven insights that improve content and conversion efficiency. Serve as the primary point of contact for assigned sellers, leading end-to-end live planning, communication, execution, and ongoing performance coaching. Expand live commerce adoption and optimize upsell participation while staying current on live trends and algorithm updates.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Seller LIVE Account Manager - Fashion

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Drive growth for TikTok Shop Live by designing and executing seller live strategies that increase sustained GMV. Use live-streaming performance metrics to deliver data-driven insights that improve content and conversion efficiency. Serve as the primary point of contact for assigned sellers, leading end-to-end live planning, communication, execution, and ongoing performance coaching. Expand live commerce adoption and optimize upsell participation while staying current on live trends and algorithm updates.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Design and execute Seller Live strategies to drive sustained GMV growth aligned with platform commerce objectives.
  • •Analyze live-streaming performance metrics and use insights to optimize content strategy and improve conversion efficiency.
  • •Own end-to-end live planning and serve as the primary point of contact for assigned sellers, including day-to-day communication, execution, and performance coaching.
  • •Identify growth opportunities in the existing seller portfolio by expanding live commerce adoption, increasing participation in priority initiatives, and driving incremental GMV via upsell and optimization.
  • •Stay current on live trends, algorithm updates, and best practices, and collaborate with XFN teams to align seller promotions with broader initiatives for scalable, long-term category growth.

Key Requirements

  • •Bachelor’s degree (or equivalent practical experience) and 3+ years in e-commerce, social media platforms, or digital content across social media or e-commerce sides.
  • •Proven track record in business development and sales within live-streaming, e-commerce, media, or digital marketing.
  • •Strong understanding of 1-to-1 and 1-to-few relationship building between tech platforms and sellers.
  • •Independently manage time and multiple initiatives; curious, self-motivated, and bias-for-action.
  • •Preferred: strong understanding of e-commerce live-streaming platforms/technologies and industry trends, with experience operating in ambiguity in a fast-paced environment.
Experience:3+ yearsE-commerceSocial mediaDigital marketingLive-streamingContent-based commerce
Education:Bachelor's
Skills:CommunicationNegotiationSelf-motivatedAnalytical thinkingProblem-solving
Tech Stack:TikTok

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn