Reckitt

1 week ago

IT&D Manager, Regional Service Manager, EEU (Warszawa, Mazovia Province, PL, N/A)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 46 minutes agoStatus: Live

Job Summary

Lead the delivery of high-quality IT&D services across the Eastern Europe region, acting as the primary interface between business stakeholders, regional teams, and global IT&D functions. Drive service excellence through continuous improvement, KPI tracking, and SLA management, while coordinating regional technology and infrastructure projects. Ensure governance and compliance through regular reviews, monitor service trends and customer feedback, and provide recommendations to improve technology, processes, and service enhancements.

Location: Warsaw

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Act as the main IT&D contact for regional business stakeholders, ensuring alignment between business needs and service delivery.
•Drive service performance through continuous improvement, service reviews, KPI tracking, and SLA management.
•Lead and coordinate regional technology and infrastructure projects for timely, high-quality delivery.
•Collaborate with cross-functional IT&D teams to improve operational efficiency and customer experience.
•Monitor service trends, customer feedback, and operational metrics, and support governance, compliance, and strategic planning with recommendations.

Pay and Benefits

Perks:Parental LeaveHealth InsuranceLife Insurance

Key Requirements

•Bachelor’s or Master’s degree in Information Technology, Computer Science, Business Administration, or a related field.
•Significant experience as a People Leader in IT service management, IT operations, or regional technology management.
•Experience managing complex stakeholder environments across multiple markets or regions.
•Strong customer and service orientation with a proven ability to improve service quality and operational performance.
•Experience leading projects and coordinating cross-functional teams, with fluent English required.

Skills:LeadershipRelationship managementTime managementIntegrityProblem solving

Languages:English

Company Brief

Reckitt

Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.

Industry: FMCG

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Slough, United Kingdom

Founded: 1999

Website LinkedIn

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Reckitt

1 week ago

IT&D Manager, Regional Service Manager, EEU (Warszawa, Mazovia Province, PL, N/A)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 46 minutes agoStatus: Live

Job Summary

Location: Warsaw

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Act as the main IT&D contact for regional business stakeholders, ensuring alignment between business needs and service delivery.
•Drive service performance through continuous improvement, service reviews, KPI tracking, and SLA management.
•Lead and coordinate regional technology and infrastructure projects for timely, high-quality delivery.
•Collaborate with cross-functional IT&D teams to improve operational efficiency and customer experience.
•Monitor service trends, customer feedback, and operational metrics, and support governance, compliance, and strategic planning with recommendations.

Pay and Benefits

Perks:Parental LeaveHealth InsuranceLife Insurance

Key Requirements

•Bachelor’s or Master’s degree in Information Technology, Computer Science, Business Administration, or a related field.
•Significant experience as a People Leader in IT service management, IT operations, or regional technology management.
•Experience managing complex stakeholder environments across multiple markets or regions.
•Strong customer and service orientation with a proven ability to improve service quality and operational performance.
•Experience leading projects and coordinating cross-functional teams, with fluent English required.

Skills:LeadershipRelationship managementTime managementIntegrityProblem solving

Languages:English

Company Brief

Reckitt

Industry: FMCG

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Slough, United Kingdom

Founded: 1999

Website LinkedIn