Senior Strategic Account Manager

Block
Sydney
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Negotiation","Relationship management","Strategic thinking","Problem-solving"]

Senior Strategic Account Manager to lead high-value merchant partnerships within Square’s Australian market. You’ll manage a mid-to-large book, drive cross-sell/upsell, collaborate with product/engineering and sales teams, and advocate for sellers with executives while expanding Square’s footprint across diverse industries.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Block
Block
9 months ago

Senior Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Senior Strategic Account Manager to lead high-value merchant partnerships within Square’s Australian market. You’ll manage a mid-to-large book, drive cross-sell/upsell, collaborate with product/engineering and sales teams, and advocate for sellers with executives while expanding Square’s footprint across diverse industries.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Build partnerships and establish lasting, fruitful relationships with existing sellers to retain and grow our presence with mid- large market organisations
  • •Take full ownership of your managed book and oversee business prioritisation, contracting, technology strategy and ongoing account management
  • •Discover the challenges and aspiration of sellers within your book, using Square's platform and product portfolio to enable their success through up-sell and cross-sell opportunities
  • •Partner with sales colleagues to establish and grow newly on-boarded, high-value sellers
  • •Be the "voice of the seller" curating analysis of product performance from your managed book, and provide relevant feedback to inform for product roadmap decision-making

Pay and Benefits

Perks:Remote WorkHealth InsuranceFlexible TimeRetirement Savings

Key Requirements

  • •5+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products
  • •Experience achieving revenue metric goals
  • •In-depth experience collaborating internally with partners on complex deals or partnerships
  • •Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties
  • •Formal sales methodology training
Experience:5+ yearsHospitality & Food & Beverage
Skills:CommunicationNegotiationRelationship managementStrategic thinkingProblem-solving
Languages:English

Company Brief

Block
Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn