Lead Supervisor I

Tapestry
Illinois
Workplace: OnsiteFull timeUSD 17 - 27.75 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Collaboration","Data analysis","Coaching","Customer focus"]

Lead the team on the sales floor to drive store performance, achieve sales targets, and deliver an exceptional customer experience. Serve as a brand ambassador by embodying company values and supporting brand awareness. Monitor sales data, identify trends, and implement strategies and coaching to improve KPIs and customer relationships. Recruit, interview, train, and provide feedback, guidance, and conflict-resolution support while enforcing company policies and store procedures.

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Tapestry
Tapestry
4 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the team on the sales floor to drive store performance, achieve sales targets, and deliver an exceptional customer experience. Serve as a brand ambassador by embodying company values and supporting brand awareness. Monitor sales data, identify trends, and implement strategies and coaching to improve KPIs and customer relationships. Recruit, interview, train, and provide feedback, guidance, and conflict-resolution support while enforcing company policies and store procedures.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and ensure exceptional customer experience.
  • •Serve as a brand ambassador to embody company values and increase brand awareness.
  • •Implement company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, recommend improvements, and develop the team to enhance customer experience and KPIs.
  • •Support recruiting, interviewing, performance evaluation, training, feedback, and conflict resolution; enforce policies and store procedures.

Pay and Benefits

Salary: USD 17 - 27.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the lead supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry/move at least 25 lbs regularly and up to 50 lbs occasionally.
  • •Ability to climb, kneel, and maneuver the sales floor and stockroom.
  • •Demonstrate leadership presence on the sales floor to achieve sales targets and deliver customer experience.
  • •Adhere to and enforce company policies, procedures, and store operational procedures.
Experience:Retail
Skills:LeadershipCollaborationData analysisCoachingCustomer focus

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor