Agentforce - Sucess Architect

Salesforce
Hyderabad, Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Collaboration","Mentoring","Executive stakeholder management","Independent task management"]

Serve as a trusted Agentforce + Data Cloud Success Architect for strategic customers, advising on how Data Cloud supports AI-driven customer success. Lead engagements to evaluate and optimize technical architecture, dev/ops, performance, and solution design for Agentforce + Data Cloud. Identify capability gaps, influence executives with ROI-focused deliverables, and run tailored success playbooks while building partner relationships and sharing thought leadership.

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FursaFursa
Salesforce
Salesforce
5 hours ago

Agentforce - Sucess Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a trusted Agentforce + Data Cloud Success Architect for strategic customers, advising on how Data Cloud supports AI-driven customer success. Lead engagements to evaluate and optimize technical architecture, dev/ops, performance, and solution design for Agentforce + Data Cloud. Identify capability gaps, influence executives with ROI-focused deliverables, and run tailored success playbooks while building partner relationships and sharing thought leadership.
Location: Hyderabad, Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as a subject-matter expert for Agentforce + Data Cloud and how Data Cloud drives success outcomes.
  • •Engage with signature and strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud.
  • •Identify and evaluate capability gaps for standard product capabilities, and propose creative architecture solutions through customization.
  • •Facilitate executive discussions and align technology strategy to business value and ROI, delivering success playbooks tailored to customer needs.
  • •Build relationships with internal and external partners, and drive thought leadership through mentoring and knowledge sharing.

Key Requirements

  • •Minimum 8 years of enterprise consulting experience, including implementing enterprise software solutions in the Analytics/CDP spaces.
  • •Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI.
  • •Ability to analyze, design, and optimize data & integration architecture and guide customers through migration and optimization of Agentforce + Data Cloud.
  • •Deep understanding of data modeling, integration architectures, and data governance best practices.
  • •Excellent communication skills to translate technical concepts into business value and ROI, working collaboratively with cross-functional teams from developers to executives.
Experience:8+ yearsEnterprise consultingAnalyticsCDPData integrationData governanceAI
Skills:CommunicationCollaborationMentoringExecutive stakeholder managementIndependent task management
Tech Stack:Salesforce Data CloudCDPAgentforceSalesforceSales CloudService CloudMarketing CloudCommerceIntegrationAPEXPythonJava.NETSQLSnowflakeDatabricksAWSGoogle Cloud StorageBigQueryAzure

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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